How-To

Setting Up 4K Capture

Getting genuine 4K60 with full 4:4:4 chroma sampling — not scaled, not subsampled — depends on getting three things right together: the card, the cable, and the driver mode.

Card: only our XtremeDV-UHD2 and XtremeDV-DP2 deliver true 4K60 4:4:4 on both channels simultaneously. Older XtremeAV/XtremeRGB cards top out at HD or a single 4K channel at reduced chroma — check the spec table on the individual product page before assuming "4K" means the same thing across the range.

Cable: full-bandwidth HDMI 2.0 (18Gbps) needs a certified Premium High Speed cable, especially past 2 metres. A cheap or overlength cable is the single most common cause of a "4K signal but no lock" support call.

Driver mode: our unified Windows/Linux driver exposes capture resolution and colour depth to any DirectShow or Media Foundation-compatible application — confirm your capture software (OBS, vMix, Wirecast, Panopto) is actually requesting the 4:4:4 mode rather than defaulting to a lower-bandwidth 4:2:0 setting, which some encoders select automatically to reduce CPU load.

See the full spec on the XtremeDV-UHD2 product page, or our guide to the best capture card for live streaming if 4K streaming specifically is the goal.

More from the Knowledge Base

This is one of ten guides covering the Xtreme range — browse the full set for more buyer's guides and technical explainers.

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